Privacy policy
We respect your privacy and protect your personal data in accordance with the GDPR.
Data We Collect
We collect personal data when you:
-
place an order
-
subscribe to our newsletter
-
contact customer service
-
browse our website
This may include:
-
name
-
address
-
email
-
payment details
-
IP address
-
device & browsing data
How We Use Your Data
We use your data to:
- process orders
- deliver purchases
- provide customer support
- improve our website
- send marketing emails (only with consent)
- You may withdraw your marketing consent at any time by clicking the unsubscribe link included in our emails.
Legal Basis (GDPR)
Processing is based on:
- contract fulfillment
- legal obligations
- legitimate business interests
- consent (newsletter & cookies)
Data Sharing
We share data only with:
- payment providers
- shipping partners
- IT & hosting services
We never sell your personal data.
Cookies
We use cookies to:
- ensure website functionality
- improve performance
- analyze usage
- personalize experience
You may manage cookie preferences at any time.
Shopify
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases and general Shopify applications. Shopify stores your data on secure servers protected by industry-standard security measures.
Analytics & Marketing
We may use analytics and advertising tools provided by third parties such as Google Analytics, Meta (Facebook and Instagram), and Shopify to better understand how visitors use our website and to improve our marketing activities.
These services may collect information such as IP address, browser type, pages visited, and interactions with our website.
Where required by law, these services are activated only after obtaining your consent through our cookie banner.
International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses approved by the European Commission.
Your Rights (GDPR)
You have the right to:
- access your data
- request correction
- request deletion
- restrict processing
- data portability
- withdraw consent
Contact: info@ozeaniaswim.com
Data Retention
We retain data only as long as necessary for legal and operational purposes.
Data Controller
Ozeania Swim
Sarah Skerhut
Mittelweg 144
20148 Hamburg
Germany
Email: info@ozeaniaswim.com